Read Time 5 Minutes, 20 Seconds

The County Court Business Centre serves as the nerve centre for county courts throughout England and Wales, overseeing administrative tasks and claims, including appeals. But what makes it so crucial, and what mysteries does it hold? Stay with me as we unravel.

Sanjay Patel
Last updated on 4 October 2023
Fact Checked

Table of Contents

1. What is Northampton County Court Business Centre?
2. How do I contact the County Court Business Centre?
3. What does the County Court Business Centre do?
4. County Court Business Centre Reviews
5. Will my court hearing take place at the County Court Business Centre?
6. What is a County Court Judgment (CCJ)?
7. How can you tell if a CCJ is real?
8. How do you clear a CCJ?
9. How do I set aside a CCJ?
10. What happens if I ignore a CCJ?
11. Will a CCJ appear on my credit file?
12. How can I avoid a CCJ?
13. Further debt advice is available!
14. Key Points
15. FAQs


You may have come across the words County Court Business Centre (CCBC) before. But do you know who they are and what they specialise in?

What is Northampton County Court Business Centre?

The Northampton County Court Business Centre (CCBC) is a central point for county courts in Wales and England. Located in Northampton, the CCBC uniquely manages a host of administrative tasks.

Their primary role consists of handling and processing online claims. So, if you’ve ever filed an online claim, the chances are that it made its way through the CCBC. However, it might surprise you to know that despite its pivotal role, the CCBC doesn’t hold physical court hearings.

Streamlined Communication

Rather than bustling with judges, lawyers, and litigants, the CCBC focuses on efficient communication. They dispatch letters to the relevant parties, keeping everyone in the loop. Whether it’s a notice about a claim or a case update, they ensure that you’re informed every step of the way.

The Importance of Location

The CCBC is located in Northampton because it’s easy to access and is also free from busy metropolitan areas. This allows them to carry out tasks without any distractions. Thus enhancing efficiency.

With the digital age upon us, the CCBC’s focus on online claims is a testament to its forward-thinking approach. By avoiding the need for physical hearings, they eliminate geographical barriers and accelerate the legal process.

The Journey of a Case

When you file a claim online, the County Court Business Centre receives it and sorts it accordingly. After a thorough review, they then dispatch notification letters, keeping every party updated. It’s a seamless journey from your computer screen to a systematic administrative process.

Always at Your Service

Reaching out to the CCBC is straightforward. Whether it’s through the county court business centre email or over a call, they’re equipped to guide you.

A Balanced Workload

Given its streamlined processes, the CCBC efficiently manages its workload. They ensure that every claim, big or small, is given its due attention. So, despite the fact that they don’t hold hearings, their job is crucial for the legal world.

How do I contact the County Court Business Centre?

The County Court Business Centre has made itself accessible in several ways to cater to the varied preferences of the public. If emails are your preferred mode of communication, they can be reached at their dedicated county court business centre email address.

For those who want a more immediate response or prefer vocal communication, dialing their county court business centre contact number, 03001231056, is the way to go. Always remember, considering their central role in legal administration, patience might be needed when waiting for responses.

Many people complain about their call times. So, if you want the process to be less stressful, sending a letter is the best option. Note that if you send an important letter, keep a copy of it and, as evidence, make to pay for record delivery.

The contact details of the County Court Business Centre are as follows:

Address: St. Katharine’s House
21-27 St. Katharine’s Street, Northampton, NN1
Phone number: 0300 123 1056
(County Court Business Centre (CCBC))

(for Welsh speakers)
Email: ccbc@justice.gov.uk
(County Court Business Centre (CCBC))
County Court Business Centre pays CCJ: Online CCJ payment option

What does the County Court Business Centre do?

The County Court Business Centre (CCBC) handles online claims and works closely with the County Courts in Wales and England. They ensure that the legal system runs smoothly. Below, we discuss this in detail.

Digital Claims Processing

In our tech-savvy era, most legal claims are made online. The CCBC is at the forefront of this digital revolution. Instead of piles of paperwork, they handle a virtual stack of online claims daily. Their digital database streamlines the entire process, ensuring faster results.

The Money Claim Online Portal

If you’ve ever had to chase a payment or resolve a financial dispute, you might have used the Money Claim Online portal. The CCBC is the first port of call for these monetary claims. They meticulously process each claim, ensuring that every detail aligns with legal standards.

Managing Bulk Claims

Often, businesses, especially large corporations and banks, have numerous claims, usually against clients or customers who owe money. Handling each claim individually would be a herculean task. This is where the County Court Business Centre Northampton steps in. They manage these bulk claims, ensuring each is treated with due diligence.

Navigating Parking Fines and More

Parking fines can be a headache, especially when you believe you’ve been wrongly fined. The CCBC provides a platform to challenge such fines. They ensure your voice is heard, connecting your challenge with the right legal channels.

Overseeing Employer Deductions

Debt recovery isn’t always straightforward. Sometimes, it involves employers deducting amounts from debtor wages. The CCBC monitors this delicate process, ensuring that every deduction aligns with legal regulations and that debtors’ rights are upheld.

A Multifaceted Role

From processing online claims to overseeing wage deductions, the CCBC’s role is diverse and indispensable. They connect countless dots in our legal landscape, ensuring processes run seamlessly.

County Court Business Centre Reviews

Feedback about the County Court Business Centre Northampton varies. Many individuals have expressed concerns about prolonged wait times and difficulty in establishing contact. Despite these reviews, it’s undeniable that the CCBC has a monumental task at hand, and delays might be inevitable.

But it’s worth noting the importance of looking at multiple reviews and direct experiences to get a holistic understanding. Some of their Google reviews are as follows:

“Waited 1hr for anyone to answer the phone, then when answered, they were supposed to transfer me to money claims online. Waited a further 45 minutes. No reply. A recorded voice asked me during the wait time to tap in 2 for money claims online. I did this but kept asking continually to press 2. Tried to email, but kept blocking my message…read more” –James Hale

“Received a letter with something that happened 3 years ago. I sent my response and received a letter that further charges had been applied because they hadn’t heard from me. Letter was 1st class signed for. Tried to call them but none seems to pick up the line as I’ve tried to reach them on the same day 3 times and every call had extended 40 mins of waiting…read more” –Venoos Alexander

“I’ve had a really positive experience here. The wait on the phone was long; however, I was aware of it, and it didn’t bother me much. The gentleman who helped me answered all my questions politely and efficiently…read more” – Ghori Tarek

“I spoke to a very helpful person called Paula. The wait to connect was only 5 minutes (don’t call between 12 and 2 – very busy). I think we need to give the call handlers a break. CCBC is clearly massively under-staffed…read more” –Chris Fry

Will my court hearing take place at the County Court Business Centre?

No, CCBS does not have court hearings. But it’s a common misconception that the CCBC hosts court hearings. If a case requires a hearing, the local county court will take it up. And you’ll be notified well in advance through letters arriving in the post, allowing you ample time for preparation.

What is a County Court Judgment (CCJ)?

Diving deeper into a County Court judgement (CCJ), it’s a legally binding decision made by a county court judge. A CCJ indicates that the court agrees with your creditor on the fact that you owe the money and you are obligated to pay. A County Court Judgement consists of the following details:

  • The amount you owe
  • How you should pay
  • Who you should pay
  • Final date to pay

If you don’t pay the debt within one month of receiving a CCJ, it will go into the records of the Register of Judgements, Orders, and Fines for a period of six years. If you pay off the debt within six years, you can make a request to the court to mark your judgement as ‘satisfied’ on the register.

In order to do this, write a letter to the court along with proof that you have paid off the debt completely. Note that if you pay off the debt within one month of receiving a CCJ, it will not go into the register. For this, too, you should write a letter to the court and attach proof that you have paid the debt.

Consequences of a CCJ

Keep in mind that a County Court Judgement (CCJ) will be visible on your credit file for a period of six years. So, getting credit during this time won’t be an easy task.

This is because many lenders check your credit report to identify if you have had difficulty paying off debts in the past, which makes you a high-risk customer. So, if a CCJ is present, this indicates that you haven’t met payment deadlines and a creditor had to take you to court to retrieve their money from you.

Because of this, lenders will be hesitant to give you credit or might even straight up refuse. A CCJ also impacts other areas of your life. This includes renting due to the above reasons. Despite this, after six years, the CCJ will not be visible on your credit report, and you will eventually find it easier to borrow money again.

How can you tell if a CCJ is real?

By reaching out to the County Court Business Centre in Northampton or your local county court, you can validate the legitimacy of the CCJ. Moreover, a thorough review of your credit report can also shed light on the origin and veracity of the CCJ. Check the unique court reference number and find out where it was issued.

In this digital age, scams and frauds are rampant. Hence, verifying the authenticity of a CCJ before you make any payment is crucial.

How do you clear a CCJ?

Clearing a CCJ involves paying off the stipulated debt in its entirety, as it isn’t a permanent mark on your record if dealt with promptly. Once done, the CCJ is marked as ‘satisfied,’ and it will be present on your credit report for a period of six years.

If managed within 30 days, it can even prevent its registration, saving you from potential credit implications. Even though a CCJ sounds like a complicated and stressful situation to be in, many will provide you a payment plan to help you pay off the debts more easily.

How do I set aside a CCJ?

Mistakes happen. If you’re convinced that a CCJ was wrongly issued against you, it’s possible to challenge and set it aside. This requires the submission of an N244 form to the court, and it might be accompanied by a processing fee. If they agree that you don’t owe them money and it was a mistake, they will remove the CCJ from the register.

If you want further advice and support on filling out the N244 form, reach out to a legal professional or a debt charity. For your convenience, we have provided a list of debt charities available in the UK at the end of the article.

What happens if I ignore a CCJ?

Ignoring a CCJ is a perilous path to take. Enforcement actions, including:

  • The deployment of bailiffs
  • Imposition of charging orders
  • Bankruptcy declarations
  • Attachment of earnings

It’s a path fraught with financial risks and potential legal complications. Also, note that ignoring a CCJ will also lead to added costs to the debt that you already owe, such as bailiff fees.

Will a CCJ appear on my credit file?

If a payment is not made within 30 days, a County Court Judgment (CCJ) will be visible on your credit report for a period of six years. The CCJ will not be recorded in the official register if you respond and make the payment within the initial 30-day window.

Nevertheless, the overdue payments that led to the debt will still be present in your credit history, leading to a reduction in your credit score.

Even if you settle the debt after the initial 30-day period, it will remain on your credit history. However, it should be marked as “satisfied” until it is eventually removed.

How can I avoid a CCJ?

The best way to avoid a CCJ is through proactive communication and negotiation. Engaging with your creditor or debt collector to work out a feasible repayment plan can go a long way. If your financial situation is dire, seeking a debt solution is advisable. There are multiple debt solutions available in the UK.

If you’re unsure of which debt solution is suitable for you, reach out to a debt charity for advice or simply contact our Money Advisor team. Alternatively, you can fill out our online form to see if you’re eligible, and our team will guide you. Below, we explain in detail the debt solutions available in the UK.

Note that while the right debt solution will help you to write off debt, the wrong one will be expensive and might even worsen your situation. So, decide carefully.

Debt Management Plan (DMP)

A Debt Management Plan (DMP) is a debt solution that allows you to pay off your debts through a single payment every month. It is not legally binding since it is not a formal agreement. So, you are not tied to a DMP for a minimum number of payments.

Individual Voluntary Arrangement (IVA)

An Individual Voluntary Arrangement (IVA) is a legally binding agreement between you and your creditors. You agree to pay a sum every month, and that amount is distributed among your debts. Also, during this time, your creditors agree not to contact you.

An IVA usually lasts for a period of 5 to 6 years. Once this period ends, the remaining debts get written off. Note that IVAs are not for everyone. To be eligible for one, you should owe several thousand pounds to multiple creditors. You should also prove that you have a disposable income every month.

Trust Deed

In Scotland, instead of an IVA, there is a Trust Deed. Similar to an IVA, you should pay a sum every month. This amount is distributed among your creditors. And creditors agree not to contact you during this period. The debt that is left during this period is written off.

Debt Relief Order (DRO)

A Debt Relief Order (DRO) is ideal for anyone struggling with debts and has no assets with little income. In a DRO, you don’t make payments for one year, and your creditors don’t add interest during this time. They also agree not to contact you.

If your finances don’t show any improvement within these 12 months, you have a chance of getting your unsecured debts written off.


Bankruptcy is a debt solution you can take up if you have no realistic possibility of ever paying off your debts. Even though Bankruptcy has an unfair stigma attached to it, it’s a good option for you to have a fresh start. But keep in mind that this is a serious financial situation, and you should not take it lightly as it greatly impacts your credit score for a long time.


The Scottish version of Bankruptcy is Sequestration. You can apply for a minimal asset process bankruptcy (MAP) if you only have a small income with no valuable assets. This is a cheaper, quicker, and straightforward version of Sequestration, which is worth considering.

Further debt advice is available!

Dealing with financial strain isn’t a journey you need to embark on alone. There’s a plethora of UK-based charities and organisations, such as:

  • StepChange
  • National Debtline
  • Debt Advice Foundation
  • Citizens Advice

These debt charities offer free, comprehensive advice. It’s never too late to seek guidance and turn your financial situation around.

Key Points

  • The County Court Business Centre (CCBC), located in Northampton, acts as the administrative hub for county courts throughout England and Wales.
  • A unique aspect of the CCBC is its focus on managing administrative tasks and online claims, eliminating the need for physical hearings within its premises.
  • An interesting fact: Many UK residents might have the legal grounds to write off portions of their debt, and the CCBC plays a role in this.
  • For those looking to communicate with the CCBC, both letter and phone options (using the contact number 0300 123 1056) are available. However, potential long call waiting times have been a concern for many.
  • The County Court Business Centre offers a range of services, most notably:
    • Processing bulk money claims.
    • Assisting in challenges against parking tickets.
    • Overseeing employer wage deductions aimed at recovering debts.
  • It’s essential to note that while the CCBC handles numerous tasks, they don’t host court hearings. If such a hearing is needed, it’s relocated to the respective local county court.
  • One of the pivotal decisions made within the county courts is the County Court Judgment (CCJ). A CCJ is essentially a court’s agreement that a debt is owed. Ignoring such a judgement can lead to stringent enforcement actions, ranging from bailiffs to potential Bankruptcy.
  • With its varied responsibilities and central role, the County Court Business Centre remains a cornerstone in the UK’s legal administrative framework.


Does the County Court Business Centre handle physical hearings?

No, the CCBC focuses on administrative tasks and online claims. Physical hearings take place at local county courts.

How can I contact the County Court Business Centre?

You can contact the CCBC through their official email or by calling their contact number, 0300 123 1056. They also accept communications via post.

What types of claims does the County Court Business Centre process?

The CCBC manages a variety of claims, including bulk money claims, parking ticket challenges, and employer deductions from debtor wages, among others.

Is the County Court Business Centre the same as a regular county court?

No, while the CCBC handles the administrative aspect and online claims, regular county courts manage the actual legal proceedings and hearings.

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