Read Time 5 Minutes, 20 Seconds

It must be said that every single person or business is optional to pay DCBL. Still, it is necessary to note them as this could prevent potential long-term issues.

Riana Johnson
Last updated on 17 July 2023
Fact Checked

Table of Contents

1. Who is DCBL?
2. Is DCBL legit?
3. DCBL Reviews
4. Navigating Through Debts with DCBL
5. Is DCBL Associated with High Court Enforcement?
6. Identify who are the Clients of DCBL
7. Does DCBL Initiate Court Proceedings?
8. Is it Possible to Disregard Letters from DCBL?
9. The Procedure DCBL Uses to Recollect Debt
10. How to deal with DCBL
11. Strategic Approach to Respond to DCBL
12. How to contact DCBL
13. Should You Be Aware of Other Debt Collectors?
14. Having Difficulty with Debt and Looking for Assistance?
15. FAQ


Who is DCBL?

Debt Collection Bailiffs Limited or DCBL, specialises in debt recovery and enforcement services. They operate as a private enforcement agency and offer services like; 

1. Debt recovery,
2. High Court enforcement,
3. And the execution of various court orders and judgments.

DCBL has gained greater exposure to the public after the UK television show “Can’t Pay? We’ll Take It Away!” showed their process.

Is DCBL Legit?

Debt Collection Bailiffs Limited or DCBL is a Legitimate company. They have registered their firm under the company name DIRECT COLLECTION BAILIFFS LTD in Companies House of UK since 2010. 

Company registered address – Direct House Greenwood Drive, Manor Park, Runcorn, Cheshire, England, WA7 1UG

Their company registration number is 07408649.

And they are authorised and regulated by Financial Conduct Authority(FCA) under reference number –702566

DCBL Reviews

DCBL received many positive and negative reviews on platforms such as Trust Pilot and Google

Trust Pilot reviews

DCBL has a 4.0 average review out of 2089 reviews.
Trust Pilot reviews

Here is one of the reviews mentioned on their Trust Pilot Page

reviews mentioned on their Trust Pilot Page

Mr Edwards

Good service
A very difficult case to have to deal with, but every penny owed was recovered

Date of experience: 04 July 2023 – Source

Google Reviews

DCBL has a 3.2 average review out of 257 reviews.

Google Reviews

Here is one of the reviews mentioned on Google

reviews mentioned on Google

harvey gribble has stated that,

Really bad company to use
I thought seeing as they were used for the tv show “can’t pay we’ll take it away” they would be half decent… wasn’t I wrong
They took 3 months to go and look at the premises by the time the traders had moved on . Then they ask me for an abortive fee because they couldn’t do their job properly . Feels like I’m talking to a robot, no proper answers.

Would not recommend, go elsewhere. Source

Navigating Through Debts with DCBL

Understandably. Debt can be tricky. Still, it would be best if you also remembered that not only you but millions of people in society are also facing the same. And many people are looking for guidance on how to handle DCBL. 

Knowing your present financial condition is the first step in managing your debt. You can think about several debt solutions after understanding your financial situation.

Is DCBL Associated with High Court Enforcement?

Debt Collection Bailiffs Limited (DCBL) is connected to High Court enforcement. The procedure of enforcing decisions and orders by the High Court in England and Wales is called “High Court enforcement.” One business that performs High Court enforcement work is DCBL, in addition to other debt collection and enforcement tasks.

Their agents are authorised to execute High Court writs, which means they can execute various forms of legal judgments, such as unpaid debts, possession orders, and other court-ordered activities. They also have the power to go to debtors’ homes, seize their belongings, and pursue additional legal action to recoup the money owed.

Identify who are the Clients of DCBL

Not only the High Court but DCBL also acts as a debt collection agency for a broader range of small and large businesses across the UK., which means that DCBL does help out any business regarding debt collection.

If you owe money to any business in the UK, regardless of its size, there is a high chance that you may get approached by DCBL to collect the debt.

Does DCBL Initiate Court Proceedings?

Yes, DCBL can sometimes initiate court proceedings to encourage debt repayment if required, especially if you don’t respond by repaying the debt; But they can guide your original creditor to take court action if you keep ignoring their reachouts.

however, don’t worry if you’re not in a situation to pay it off. You can seek appropriate advice.

Is it Possible to Disregard Letters from DCBL?

No. You should not take them lightly. It is highly recommended that you don’t disregard the letters from them. Yes,  Although you may feel that it is OK to ignore the letters sent out by them. 

But we strongly suggest you to reach out to them as this can help you understand the situation better and come up with potential negotiations. These discussions can include repayment plans to pay off the debt.

The Procedure DCBL Uses to Recollect Debt

DCBL does use a broader range of measures to recollect debts. This includes but is not limited to

  • Sending letters
  • Sending Emails
  • Sending Text messages
  • Making regular phone calls
  • Reposing assets from your home according to a warrant or writ of conduct received from the court.

Keep in mind,

There is plenty of time for you to find a fruitful solution to your debt issue in between each and every step they make. So use that time wisely to take action before things could escalate to a harder situation.

How to deal with DCBL

There is nothing you can do to escape from DCBL  if you have already received a County Court Judgement(CCJ), making you responsible for the debt. The only way you could work out a solution is through communication with them before things get escalate to this extent. 

You will receive a Letter Before Action(LBA) for the last time before going to court to take a CCJ court order and a Notice of Enforcement letter if you neglect the CCJ court order. 

Keep reading to find out how you can deal with these letters effectively. 

Strategic Approach to Respond to DCBL

When you receive a letter from DCBL, you need not be required to panic. Instead, you can use this as an opportunity and follow this strategic approach to overcome your financial situation.

Don’t Ignore the Letter Before Action(LBA) by DCBL

Your first thought may be to disregard the letter(LBA) as soon as it arrives in your mailbox. Naturally, managing debt may be stressful. But putting off the issue won’t make it go away. It can instead cause the situation to worsen. Therefore, tackle the problem head-on. Open that letter.

Understand What the Letter Says

First, confirm that you comprehend every detail in the letter. This is important. 

  • What does DCBL assert? 
  • To how much debt are they referring? 
  • And who do they speak for? 

You’ll be better able to react when you have explicit knowledge.

Write Back to DCBL

You can start taking measures as you fully understand what DCBL claims. Requesting crucial information is necessary before responding to DCBL. The debt they assert you owe must be supported by evidence.

In your letter of response, please request the following:

  • Comprehensive debt breakdown
  • Initial creditor’s name
  • duplicates of the original credit agreements.

But why do you need this info? It contributes to proving the debt’s authenticity. Furthermore, it ensures that DCBL has a solid legal foundation for pursuing debt recovery as an initial line of defence.

DCBL Notice of Enforcement

DCBL Notice of Enforcement is a letter that gives you a notice saying you have seven days to get in touch with DCBL to pay the debt that has already been subjected to a court order. 

They will usually try to make you pay the total amount before the due date when you try to reach out to them. But you can win a payment plan to keep paying instead of a single payment with enough persuasion with reasoning. 

Additionally, This letter will state that the DCBL enforcement agents will come to your home to seize your belonging if not get in touch with them or pay the debt seven-day due period. Plus they will add a £75 charge to your debt for sending this letter.

We strongly suggest you get in touch with them at least before enforcement agents make visits to your home. It’s because there are lots of reasons to avoid that happening including you might have to pay at least £235 bailiffs charges extra to your total debt with interest.

Address Any Harassment from DCBL

Do you believe DCBL is harassing you? The constant harassment of debt collectors shouldn’t make someone feel unsafe or under pressure. Thankfully, there are precautions you may take to safeguard yourself.

Make a complaint at DCBL regarding their actions, and keep a log of all communications as proof.

Contact the Financial Ombudsman Service (FOS) and submit your complaint.

What happens if DCBL doesn’t adequately resolve your complaint? Don’t give up. Contact the Financial Ombudsman Service (FOS) to take your complaint a step further.

Before contacting the FOS, be sure that:

  • It has been eight weeks since you first lodged your complaint with DCBL
  • You have received a ‘final response’ from DCBL that you’re not satisfied with

After these requirements are satisfied, you can confidently present your case to the FOS.

This manual acts as a road map for negotiating the somewhat confusing waters of handling a DCBL debt letter. But make sure to assume the trip ends here. 

Every trip has its ups and downs, and this is just the beginning. How do you manage these? How will you guarantee that DCBL upholds your rights? What if they don’t react as you anticipate? What other actions are possible?

Stay tuned as we explore dealing with DCBL in greater detail in subsequent content. To master the art of controlling your debts, there is still plenty to learn.

How to contact DCBL

Do you want to contact DCBL, here is how you can do it:

Address: London

Solar House, 915 High Road, North Finchley, London, N12 8QJ

T: 0203 613 0425

North West

Direct House, Greenwood Drive, Manor Park, Runcorn, Cheshire, WA7 1UG

T: 01606 361 533


Colmore Plaza, 20 Colmore Circus, Queensway, Birmingham, B4 6AT

T: 0121 581 0123


8 Deer Park, Fairways Business Park, Livingston, EH54 8GA

T: 0141 326 0146


Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ

T: 0292 235 0373

Website: https://dcbltd.com/

Should You Be Aware of Other Debt Collectors?

Absolutely. You may owe money to other debt collectors as well. Therefore, it is recommended that you must Keep an eye out for potential debts from other collection agencies like Cabot Financial, Lowell Financial, or PRA Group by checking your bank records and other communications.

In order, to effectively do this you can do things such as:

  • Contacting the creditors to check the exact amount you may owe them.
  • Regularly checking the credit report.
  • Waiting for them to contact you
  • Checking your voicemail and text messages

Having Difficulty with Debt and Looking for Assistance?

If you’re battling with debt, don’t give up. Aid is accessible. Consider reaching out to a UK debt charity like StepChange for qualified counsel and assistance. Remember that asking for help is the first step toward financial recovery.

Below are some of the famous debt charity institutes that provide debt-related guidance nad services for free in the UK.

1. National Debtline
2. Citizens Advice
3. PayPlan
4. Community Money Advice
5. StepChange Debt Charity, Read more.


Navigating the world of debt collection can be intimidating. In this section, we aim to address some of your most pressing questions about dealing with DCBL.

What Happens If You Don’t Pay DCBL?

Failure to pay DCBL could have severe consequences. The issue can escalate to legal actions such as court proceedings, resulting in a County Court Judgment (CCJ). The enforcement of such a judgment can lead to the seizure of your possessions to settle the debt.

How Do I Deal With a DCBL Parking Fine?

When faced with a DCBL parking fine, you can consider appealing. This can save you money and free you from paying the fine. It’s important to note that you are not legally obligated to pay a private parking fine unless ordered by a judge. 
However, keep in mind that court action could lead to additional expenses.

What Is the Success Rate of DCBL?

With a thorough collection process, DCBL takes pleasure in being the top debt collection agency in the UK. With a 98% client retention rate, they assert that their success rate has resulted in the recovery of tens of millions of pounds annually.

Should I Be Worried About DCBL?

Yes, you should worry about DCBL only if you’re sure the debt is yours. If you receive a Notice of Enforcement from DCBL, acting within seven days is vital. Pay DCBL Bailiffs the total or discuss a payment plan to match your financial situation. 

How Do I Contact DCBL?

You can reach DCBL through the following methods:

1. Address: Direct House, Greenwood Drive, Manor Park, Runcorn, WA7 1UG
2. Telephone: 0203 298 0201
3. Email: pap@dcbltd.com
4. Website: www.dcbltd.com

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