Read Time 5 Minutes, 20 Seconds
DVLA Debt Collection
Anonymous Writer
Last updated on 12 June 2023
 Fact Checked

Table of Contents

1. Introduction to DVLA Debt Collection Agencies
2. Who is DVLA?
3. Paying a DVLA fine
4. DVLA Debt Collection Agencies
5. Understanding DVLA Debt Collection
6. Ensuring the Legitimacy of the Debt Collection Agency
7. Gathering Information on Your Debt
8. Clearing Your Debt – Step by Step
9. DVLA Debt Collection Agencies Contact Information
10. Enduring the Persistence of Debt Collection Agencies
11. Wrapping Up
12. Key Points
13. FAQs
14. References


Introduction to DVLA Debt Collection Agencies

Are you frustrated with a letter received from Driver and Vehicle Licensing Agency (DVLA) talking about a substantial fine? What’s worse? You’re told it has been handed over to a debt collection agency.

Your heart races as the following questions swarm your mind – Who are these people? How can you be certain they’re legitimate? I am sure that you are worried thinking about how to handle this.

 Let’s unravel this mystery together, piece by piece.

Who is DVLA?

DVLA Debt Collection
DVLA, also known as the Driver and Vehicle Licensing Agency, works under the HM Revenue and Customs umbrella. It is a government organisation. 
You may have the question, what are they really doing? Why are these very important to you.?
The DVLA has a rather crucial responsibility – maintaining a comprehensive database of drivers and vehicles across the UK. They are the gatekeepers of this mammoth database, ensuring that every vehicle and driver on the roads of the UK is accounted for and complies with the necessary regulations.
As a driver or vehicle owner, you’re obliged to follow specific rules. The DVLA issues penalties for various infractions, such as failing to insure your vehicle, neglecting to pay road tax, or not declaring your vehicle as off-road (a Statutory Off Road Notification or SORN).

Paying a DVLA fine

Before they begin to use DVLA debt collection organisations, it is simple to pay a DVLA fine. You can learn about all the requirements for paying your fine by clicking this link

They provide a variety of payment options;

  • an in-website option (click here)
  • a telephone option (0300 790 6808, only available from Monday-Friday, 9 am-5 pm)
  • by post to DVLA Enforcement Centre, D12 Longview Road, Morriston, Swansea, SA99 1AH.

DVLA Debt Collection Agencies

In order to collect SORN and road tax fines, the DVLA has a record of using a variety of different debt-collecting companies.

You may find more information about settling your potential debts on the official Gov.UK website, where they also provide a list of some of the debt collection companies they work with. These consist of:

  • Advantis Credit Ltd
  • Bluestone Consumer Finance Limited
  • BPO Collections Ltd
  • CCS Collect
  • Oriel Collections Ltd
  • Past Due Credit Solutions

Understanding DVLA Debt Collection

When an outstanding DVLA fine isn’t paid within the stipulated time, DVLA takes recourse to the help of debt collection agencies. You might be wondering why they are taking such a drastic step. But you have a simple answer. 

It’s their method of ensuring that they recover what is rightfully theirs.As mentioned earlier, these debt collection agencies include notable names like Advantis Credit Ltd and Past Due.

Their mission? To ensure the owed sum makes its way back to the DVLA.

Dealing with DVLA debt collectors 

There are numerous approaches to handling DVLA debt collectors while enhancing your financial situation.

In the United Kingdom, there are many different debt relief options. You must smartly select the best option to manage your debt.  That best debt solution option will definitely relieve your burning problem.

If you choose  an option that does not comply with your situation, you will waste your time. You should be wise enough to select the best option that complies with your situation. It matters the most.

First, seek for professional advice before going into a decision of yours. That will reduce your burdens a lot more.

Here is the brain teaser! – How can you figure out that these debt-collecting agencies are real? We all know there are plenty full of scam artists that are looking forward to fleecing off your hard-earned money. 

When we are dealing with financial situations trust comes first, other than anything else. So, let us look at how to confirm whether these agents are real or not.

Ensuring the Legitimacy of the Debt Collection Agency

The initial shock of receiving a debt collection letter can be quite overwhelming. It is always good to remember that every burning problem has a solution. So, do not panic.

As the first step, you must try to validate the legitimacy of your debt collection agency. Given that the DVLA is a government organisation, it is quite likely that the debt-collecting organizations it works with are reliable, but it is still wise to confirm. 

You might be feeling exhausted now. But do not give up.

DVLA Debt Collection

The DVLA has strict measures in place to ensure that their debt collection agencies are above board. But what about the others? How can you make sure they’re not fabricating the DVLA’s seal of approval?

With numerous scams masquerading as debt collection agencies, it’s imperative to verify the authenticity of the company contacting you. A surefire way to do this is by searching for the company on the official Companies House website. This helps ensure that you’re dealing with a credible DVLA debt collection agency.

Gathering Information on Your Debt

Once you’ve established the agency’s legitimacy, it’s time to dig deep into your outstanding debt. Go through all your DVLA correspondence and cross-reference the amounts mentioned in the debt collection agency’s letter. 

Are the numbers adding up? 

You wouldn’t be required to pay the debt if they made a mistake of any kind in the letter. When you call with DVLA debt collection, always record the names of the people you speak with.  Also, the times and dates of every letter and phone call you receive should be noted. You will be able to provide crucial evidence if any issues come up later on.

Clearing Your Debt – Step by Step

So, now you have a validated debt. If you can pay this off, it is always better to do that before things get worst. This simple action will cease all letters and calls from the DVLA debt collection agencies. You may do not have the capacity to pay the full payment. Don’t panic just yet. 

You can contact the agency to negotiate a repayment plan, allowing you to pay back the debt in manageable instalments. 

Remember, communication is key.

DVLA Debt Collection Agencies Contact Information
Address: DVLA Enforcement Centre D12 Longview Road, Morriston, Swansea, SA991AH
Phone: 0300 790 6808
Website: https://www.gov.uk/pay-dvla-fine

Enduring the Persistence of Debt Collection Agencies

Will They Give Up Chasing? You could be wondering if you can just wait it out and hope they give up chasing after all that. But sadly, things usually do not happen in that way. Debt collectors, including those contracted by the DVLA, are persistent in their pursuit of owed debts.

But don’t lose hope. By understanding your rights and knowing how to handle the situation, you can navigate this trying time with confidence.

Wrapping Up

Dealing with debt collectors doesn’t have to be stressful. With careful planning and a level head, you can tackle the situation effectively. Remember, the DVLA and their debt collection agencies, such as Advantis Credit Ltd and Past Due, are simply doing their job. You can find a resolution that benefits everyone involved by following the steps outlined above.

Key Points

  • Although dealing with DVLA debt collectors might be frustrating, you can find a solution with preparation and composure.
  • Advantis Credit Ltd, CCS Collect, and Past Due Credit Solutions are a some of the debt-collecting agencies that the DVLA works with.
  • Verify a debt collecting agency’s company information on Companies House to confirm its legitimacy.
  • Following the receipt of a letter from a DVLA debt collection agency, collect any relevant data and compare any amounts with earlier DVLA communication.
  • If you are sure, that you can pay the full debt you should go with that option. You can contact a  collection agency to create a repayment plan if you are unable to pay in full.


Q1: How Do I Track My Debt Collectors?

In the UK, you can confirm the legitimacy of a debt collection agency via the Companies House website. They provide a complete list of all registered companies. If an agency contacts you, ensure to cross-reference their details with those listed on this site.

Q2: How Do I Stop Debt Collectors?

The best way to stop debt collectors is to address the debt. If you owe the debt and can pay, doing so will cease all collection activities. You are always allowed to negotiate if you are unable to pay the full payment. In case the debt is not yours or is inaccurate, you can dispute it.

Q3: How Do Debt Collectors Find Your Address in the UK?

Debt collectors often find your address through information provided by the original creditor (such as the DVLA). They may also access public databases, use online directories, or hire skip-tracing services.

Q4: How Long Can Debt Collectors Try to Collect in the UK?

In the UK, the Limitation Act of 1980 states that debt collectors have up to six years to collect most types of debt. If the debtor acknowledges the debt or makes a payment within this period, the clock may reset.

Q5: Can UK Debt Be Collected Abroad?

Yes, UK debts can technically be collected abroad. However, it’s much harder for creditors to pursue debtors overseas due to legal complexities.

Q6: Can UK Debt Collectors Find You in Another Country?

While it’s harder to track a debtor residing in another country, it’s not impossible. Debt collectors may employ international debt collection agencies or legal methods to locate you. It’s always best to communicate openly about your situation to find a feasible solution.

Q7: Can DVLA take you to court?

Yes. If you avoid paying fines, or as a result of you having your license denied or revoked, the DVLA may take you to court.




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