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Opos Limited Debt Collection – Do You Have to Pay? 2023 Guide
Opos Limited Debt Collection might be knocking on your door, but guess what? You might not have to pay them a penny! However, treading with caution is key – ignore them, and you might just find yourself in the deep end. Allow me to unveil the alternatives at your disposal. Drumroll. 

Opos Limited is a renowned company for their persistence – ringing you up, flooding your mailbox, or pinging your inbox. It’s almost like they are on a mission and won’t stop until they get what they want. 

Can their tactics really be turned down a notch? Just keep reading.

Yusuf Khan
Last updated on 23 July 2023
Fact Checked

Table of Contents

1. Getting to Know Opos Limited Debt Collection Services
2. Why is Opos Limited Chasing Me Up?
3. Understanding the Types of Debts Opos Limited Collects
4. How will Opos contact me?
5. Will Opos Limited Ever Cease Their Pursuit?
6. The Risks of Ignoring Communications from Opos Limited
7. Asserting Your Legal Rights in the Face of Debt Collection by Opos Limited
8. What if Opos Limited Breaches Debt Collection Rules?
9. Exploring Opos Limited’s Legal Powers in Debt Recovery
10. Finding Assistance in Dealing with Opos Limited Debt Matters
11. Opos Limited Contact Details for Debt Resolutions
12. Key Points
13. FAQ


Getting to Know Opos Limited Debt Collection Services

Opos Limited is a leading company that provides debt collection and BPO services inside the UK. In essence, they have been hired and given responsibility for the debt collection of other companies in both consumer and commercial collections.

If Opos has contacted you, you might be curious about who they are and whether they are legitimate businesses. The bad news is they are obviously a real business. Thus you have to deal with any correspondence you get from them if the debt they are claiming to be are true.

They have been in operation since 2008 and are based in West Dunbartonshire, Scotland. They routinely buy these “bad debts” in order to profit even while they collect bills on behalf of other businesses.

Why is Opos Limited Chasing Me Up?

Why is Opos Limited Chasing Me Up?
Here’s where things get interesting. Opos Limited might contact you for several reasons. Perhaps you missed a payment, or there’s a mistake. Do I really have to worry? It is a burning question. Understanding why they’re chasing you is half the battle. But how do you do that? It’s simpler than you think!

If they’re getting in touch with you, you probably owe money to another company. After entering into a debt transfer or debt resale arrangement, Opos is now collecting on their behalf. They may also collect unpaid taxes or court penalties if you have defaulted on any of them. 

They will contact you using various methods. But often, they won’t begin until the initial company has made many attempts to do so regarding your debt. Therefore, if you’ve been ignoring paying a debt, it can end up going to Opos.

Understanding the Types of Debts Opos Limited Collects

Opos gathers a variety of businesses and organisations from several industries. Opos is also capable of collecting various debts.

This includes:

  • Utility bills. Companies such as Npower, United Utilities, and other gas and electric providers use Opos.
  • Outstanding loans. Payday loans and credit card debt that has not been repaid are frequently forwarded to businesses like Opos.
  • Unpaid taxes. This can include things like money due to HMRC, as well as things like Council Tax and parking tickets.
  • Mobile and broadband bills. Network providers, including Virgin Media, EE and O2, all use this company for unpaid bills.

So, as you can see, a lot of companies employ this debt collector. Verify who the initial debt is owed to by looking at the communication they provide you. You may check to see whether their information is correct by doing this.

How will Opos contact me?

They’ll frequently contact you in a variety of methods. This can apply to text messages, voicemails left on phones, and postal letters. You may occasionally get all of them; in some situations, they could even pay you a visit.

However, if you ignore their initial contact attempts, they merely have to show up at your property with a seven-day notice. Contacting Opos Limited will allow you to change your contact options. They should comply with your request if, for instance, you specify that you only want contact via the mail and not the phone. 

Will Opos Limited Ever Cease Their Pursuit?

When it comes to pursuing debts, companies like Opos are often rather persistent. They may begin as a single phone call or letter and can quickly develop into many kinds of contact that occur very often. There is just one way to get them to stop:

  • Pay off your debt or settle your debt through a payment plan
  • Prove that the debt is not yours.

You must contact Opos through one of these methods, which means you must respond to their correspondence. Once the problem is fixed, they won’t contact you anymore. The next stage can be a debt solution if neither of these solutions is feasible.

The Power of Time – The Six-Year Rule

Did you know there’s a time limit to how long Opos Limited can chase you? It’s called the “Statute-Barred“. 

In simple terms, if you haven’t heard from them for six years, the debt might sort under the “statute-barred” category. Can you feel the clock ticking in your favour? But don’t celebrate yet; there are certain conditions. Want to find more? 

For the six-year rule to work, you must not have:

  • Acknowledged the debt in writing.
  • Made any payments.

If you acknowledge the debt or make a payment, the clock resets, and the six-year countdown starts again. You can actually challenge the validity of the debt. Ask Opos Limited to prove that the debt is yours. 

If they can’t provide proper documentation within 30 days, they may have to stop the collection. 

What if you could negotiate a truce? Getting on the phone with Opos Limited might seem terrifying, but it could be your golden ticket. You can negotiate a settlement or create a payment plan. 

If all else fails, it’s time for the final showdown! You can file a formal complaint against Opos Limited with the Financial Ombudsman Service if you believe they are not following the rules.

The Risks of Ignoring Communications from Opos Limited

Ignoring Opos Limited is tempting. But is it wise? The answer might surprise you. There are risks involved that can make your situation worse. They might very possibly take more proactive measures. This can include visiting your house or pursuing legal action. This may consist of:

  • Issuing a County Court Judgement (CCJ) to you.
  • Sending bailiffs with a new warrant or a writ of conduct in hand to recover the debt in the form of goods from your home.
  • Apply for a charging order or attachment of an earnings order.

All of these actions are worse than clearing the original debt. In order to avoid matters getting even worse, don’t disregard contact from debt collection companies.

Asserting Your Legal Rights in the Face of Debt Collection by Opos Limited

When debt collection agencies like Opos Limited contact you, it might be frightening, but there are several things they are not allowed to do. Did you know you have rights when facing debt collection? You do! And some of them are pretty powerful.

Opos Limited is regulated by the Financial Conduct Authority (FCA) and is a member of both the Scottish Compliance Forum and the Credit Services Association. Particularly the FCA guidelines outline a tight set of rules for their conduct. 

All members of the Credit Service Association are required to abide by its code of conduct, which was established to assist in safeguarding customers. Your specific rights, however, vary depending on the kind of debt at issue.

For instance, the regulatory authorities Ofgem and Ofwat keep an eye on electricity debt. Local authorities manage government debt (such as taxes), whereas the FCA handles consumer debt.

What can’t Opos do?

No matter who regulates the industry, debt collection companies like Opos Limited are limited in what they can and cannot do. These rules can be divided into a few main categories:

  • Communication  
  • They are not permitted to phone you at inappropriate hours or by any other methods that you have told them not to use. 
  • Therefore, if you have your preferences set to mail, they cannot contact you at odd hours of the night or early in the morning. 
  • Additionally, they also can’t call at work without permission.
  • Permissions 
  • They cannot demand money from you without your permission nor forbid you from considering your options. 
  • Additionally, they are prohibited from talking about your indebtedness with anyone else, including friends and coworkers.
  • Pressure
  • They can’t pressure you to take out loans to pay your debts. 
  • Likewise, they are not permitted to intimidate you or mislead you with legal terminology or other jargon.

Some debts are “statute-barred,” meaning they are too old to be collected. This often indicates that the debt has not been paid, recognised, or chased by the creditor for six years. 

What if Opos Limited Breaches Debt Collection Rules?

Making a formal complaint to the company directly should be your first course of action. In addition to industry-regulating entities, you are also covered by a number of laws. 

You can take your complaints further if you believe Opos or another debt-collecting agency has broken the law. This includes taking your complaint to the Financial Ombudsman Service if they don’t resolve it satisfactorily. 

They offer arbitration and make sure you receive a just outcome when it comes to complaints.

Exploring Opos Limited’s Legal Powers in Debt Recovery

Opos Limited is a debt collection agency. They thus possess the same legal authority as the original creditor. Opos Limited can thus chase you to get the money, but they cannot harass you or enter your home without a bailiffs agent who has a warrant in his hand.

Debt collection agents will come to your house, but they must give you seven days’ notice before doing so. They should not enter your house, and you have the right to ask them to leave at any moment. 

Opos Limited have the right to sue you for the debt, just like other debt collectors. This indicates that they could eventually be able to file a charging order request, obtain a CCJ  or deploy bailiffs to retrieve things.

Finding Assistance in Dealing with Opos Limited Debt Matters

You don’t have to face Opos Limited alone. There are resources and people who can help. Relief is just around the corner. Imagine solving your debt issues with expert help!

  • Check whether you owe the debt – Checking the letter from Opos’s specifics is the first thing to do. Verify that it clearly relates to your debt. They often provide detailed information about it. You might occasionally inquire with a credit agency to discover whether your account has any debts. However, remember that not all debts will appear on your credit file.
  • Get proof –  There are time limits for paying off specific forms of debt. Typically, it is six years without taking any action, either on your behalf or the creditors. If you believe that the debt you owe may be statute-barred, it is better to get legal advice.
  • Set up a payment plan – Debt collection agencies accept a schedule of instalment payments frequently. For any discussion about a repayment schedule, you should speak with them directly.

Even better, consider a debt relief option like an Individual Voluntary Arrangement (IVA). All of your existing unsecured debt will combine into a single payment under this arrangement. As a result, some of the debt may be written off, and repayments may be simpler.

Several organisations and charities in the UK offer debt solution needs. Don’t hesitate to contact one of them if you need help getting back in control of your finances. Below are some of the debt charity institutes that do debt-related services free of charge.

1. StepChange, 
2. National Debtline, 
3. Citizens Advice 
4. and Debt Advice Foundation 

Opos Limited Contact Details for Debt Resolutions

Address: Opos Limited 2nd Floor, 15 Meadowbank Street, Dumbarton, G82 1JR  Scotland
Phone: 0141 428 3993
Website: www.oposlimited.com

Key Points

  • Opos Limited Debt Collection is an authorized debt collection company that has been operating since 2008 and collects debts on behalf of many different companies.
  • In the UK, many people have the option of legally writing off some of their debt.
  • If Opos contacts you, it is likely that you have an unpaid debt with another company, which they are now tasked with collecting.
  • When dealing with debt collectors, you have legal rights, and Opos is required to abide by rules established by the Financial Conduct Authority (FCA).
  • Verify the debt in order to settle the issue, and then think about creating a payment schedule or looking into alternative debt relief options like an Individual Voluntary Arrangement (IVA).
  • More severe consequences, such as County Court Judgements (CCJs) or bailiff action, may result from ignoring contact with Opos.


Is Opos a Real Company?

Yes, Opos Limited is a legitimate and well-established debt collection company. They follow all rules and legislation pertaining to debt collecting and are registered in the UK. You may double-check their information with the Financial Conduct Authority if you have any doubts about their legality.

What Companies Use Opos Limited?

Opos Limited provides debt collection services to various businesses, primarily in the financial, telecom, and utility sectors

Below are some of the businesses that may fall under this category. 

1. Banks, 
2. credit card firms, 
3. mobile phone carriers, 
4. and utility corporations. 

At any one time, their contractual arrangements are dependent on the businesses they collaborate with. So, if you owe money to a company in these sectors, it could be Opos Limited knocking at your door!

Can I lose my home to Opos Limited Debt Collection?

It’s highly unlikely that you will lose your property from action by Opos. The debts they chase are usually unsecured. This means there aren’t any assets (such as your home or car) used as collateral against them, insuring the creditor against repayment issues. If you don’t pay your debts and they’re substantial, Opos could ask the courts to secure the debt against your assets, including your home. However, it’s unlikely to come to this if you reach out and make contact with them.

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