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Imagine you receive a letter from Restons Solicitors demanding repayment of a debt. 
Should you automatically reach for your chequebook? Perhaps not. 
You might not be obligated to pay Restons Solicitors. However, turning a blind eye to their communications is not advisable. It could lead to serious repercussions. So then, what are your options? Well, that’s where things get interesting…

Charlie Walsh
Last updated on 18 June 2023
 Fact Checked

Table of Contents

1. No Need for Worries, Here’s Your Next Steps!
2. Getting to Know: Who are the Restons Solicitors?
3. Looking Into Regulation: Are They Compliant?
4. Interaction with Restons Solicitors: How Do They Manage Client Relations?
5. Decoding the Reason Behind Their Contact: Why Have They Contacted Me?
6. Acknowledging Debt: What Should Be Your Next Course of Action?
7. Non-Payment Repercussions: What Can Restons Solicitors Do If I Do Not Pay?
8. The Role of Communication in Resolving Issues
9. Understanding Your Options
10. What to Do If a Repayment Agreement with Restons Solicitors Isn’t Achievable
11. If You Cannot Afford to Repay Anything
12. When Repayment Is a Financial Burden: Steps to Consider
13. Reaching Out: Restons Solicitors Contact Information
14. FAQs


No Need for Worries, Here’s Your Next Steps!

Imagine you’re sitting at home when you notice a letter on your doormat. You open it, and it’s from Restons Solicitors. Also known as “Restons” in short. They are a name you might be familiar with if you’ve been dealing with debt. This may seem alarming. But you don’t need to panic just yet. 

This comprehensive guide is designed to take you through the necessary steps to handle this situation confidently.

Getting to Know: Who are the Restons Solicitors?

Who exactly are Restons Solicitors? Restons Solicitors is an established debt recovery agency operating in the UK based in Warrington(since 2005). They are authorised and employed to collect outstanding debts on behalf of various creditors. 

These creditors include,

1. Lenders,
2. Financial institutions
3. And utilities

They aren’t your ordinary debt collectors. Each year they collect about £50 million in recovery. Thus the depth of their role and responsibilities may surprise you. The Restons company holds the ISO9001 and ISO14001 standards as well.

Intrigued? There’s more to come.

Looking Into Regulation: Are They Compliant?

Since Restons Solicitors is an Exempt Professional Firm, they don’t need to be governed by the rules and regulations of the Financial Conduct Authority (FCA). 

But Restons Solicitors are bound to be regulated by the Solicitors Regulation Authority(SRA) under SRA Number 425555. This means they are obligated to follow strict compliance with SRA standards and regulations while collecting debts. 

Also, They have a membership in the Credit Services Agency(CSA) as well. Thus their operations need to be compatible with the CSA code of practice at all times.


  • What does this regulation mean for you as a debtor?
    • This means the Restons cannot operate according to their wish at all times. There are limitations in place to avoid misuse of their power. 
  • How does it shape your interaction with Restons?
    • They have to conduct debt recovery operations according to the law in the UK. Simply means they cannot harass or force you to pay their debts. 

The answers are integral to your next steps. Keep reading. You will find more exciting facts ahead.

Interaction with Restons Solicitors: How Do They Manage Client Relations?

Restons Solicitors is guided by a set of rules when dealing with debtors. This ensures a fair and transparent interaction process. 

  • But what does ‘fair’ mean in this context?
    • They should not conduct their interactions in a way that makes you feel like getting harassed or forceful.
  • How can you ensure your rights are respected during your communication with them?
    • There is no third party that keeps watching everything done by Restons in their debt-acquiring journey. Knowing your rights and having an awareness of the law regard to debt collection is the only way to beat their tactics.
Some reviews and forum discussions about Restons Solicitors

Review and forum discussions are a great score to evaluate how a debt company do their operations. The reputation of debt collectors is not to be ethical at all times, Yet the above facts are protected by law. 

It’s no different for Restons Solicitors. Their Google map reviews show a mixture of good and bad reviews, where they have been able to secure a 4.1 review score out of 5. This means some are satisfied with their service while some are not. 

  •  Google map location review.

Martyn Barrett has said, (Source: Google map reviews)

Dealing with this company is a disaster. You can’t communicate with them as they CONTINUALLY talk over you. They say that they are sensitive to mental health, but there is no sensitivity at all. The woman I spoke to was completely underqualified.

Restons Solicitors

As you can see, There are people like you who have faced difficulties with dealing with Reston’s agency, yet they have managed to secure a review score over 4.0.

The answers may enlighten you, leading to more effective dealings with Restons.

Decoding the Reason Behind Their Contact: Why Have They Contacted Me?

It’s not a random occurrence If you’ve received a letter or a phone call from Restons Solicitors. Reston’s has a specific reason for contacting you. 

  • It’s usually associated with a debt that you owe to them or to one of their client.
1. The first thing you should do is verify your debts via your old credit statements.
2. Or You can ask “Restons Solicitors” by writing a letter (Keep a photocopy of the letter you send to Restone and do not sign that letter as they can forge it against you) to provide proof in a written document.
3. Or You can ask “Restons Solicitors” by writing a letter (Keep a photocopy of the letter you send to Restone and do not sign that letter as they can forge it against you) to provide proof in a written document.
4. Always try to deal with them with written documents as it can help you to use against them if the situation escalates to solve in court)
5. You can wait and watch what’s going to happen next if they fail to provide proof. You can use that fact (did not reply) against them in court, as they are bound by law to provide information about your request.
6. You can wait and watch what’s going to happen next if they fail to provide proof<. You can use that fact (did not reply<) against them in court, as they are bound by law to provide information about your request.
  • Or rarely, they have reached out to you mistakenly
1. Due to address changes by the last owner of your house, 
2. Cthey have not updated their documents regarding your debt account, etc.
3. We all are Humans, and sometimes we can make mistakes.

So why are they reaching out now? The reason could be the key to understanding your debt situation. 

Keep reading if you still cannot figure out why they are reaching out to you. We have discussed a step-by-step guide you can follow to communicate with Restons under the sub-topic “When Repayment Is a Financial Burden: Steps to Consider” and take answers from them like a pro.

Acknowledging Debt: What Should Be Your Next Course of Action?

Restons Solicitors likely expects you to make a repayment once it’s confirmed that you owe a debt. This will prevent them from taking any further actions against you.

You can discuss with them about a repayment plan if it’s impossible for you to settle the debt with a single payment. But keep in mind that they are a lot less flexible than other debt collection agencies when it comes to discussing an affordable payment plan. More likely, you will end up paying a payment which you might very hardly manage per month.

According to web reviews on their service, you will see their conduct against their debtors is a little bit strict. Thus you might feel hard to convince them about your financial vulnerability. But this doesn’t mean you should stop trying. 

Who knows, they might agree to your suggested plan during the first meetup. So don’t give up.


  • Is repaying the only option you have? 
  • Or is there a strategic way to navigate this situation? 

The next steps might surprise you.

Non-Payment Repercussions: What Can Restons Solicitors Do If I Do Not Pay?

Keep in mind that Restons Solicitors are just a solicitor company. They do not have law enforcement powers like bailiffs do. 

Therefore they will keep sending you letters, emails, and constant phone call reach outs with so much annoyance if you keep ignoring them. They will do home visits even In extreme cases.

But they are not allowed to enter your home without your permission. You don’t even have to open the door for them. We recommend you not to talk with them in these types of instances. It’s because you might end up accepting their suggestions without even thinking about future outcomes. 

This happens because these agents have experience in dealing with debtors like you. Thus they know what exactly they must tell you to build up the urge to pay back with their high pressurise, convincing conversational style. 

Therefore it’s better not to open your door to them at all.

Choosing to ignore your debt can lead to serious consequences. Such as, they will fill a court case against you and take a Country Court Judgement (CCJ) to use bailiffs to solve this matter.

  • Bailiffs will visit your home and seize your belongings to sell them at an auction to recover their total debt. 
  • Or even they can ask the court to take a cut from your steady job wage before even you see that coming to your bank account.


  • how grave can these repercussions be?
    • The involvement of bailiffs is the worst case.
  • What might Restons Solicitors do if you don’t make a payment?
    • Nothing new. They will inform you first. Then surely go to court If you don’t reason with them.

Unravelling this can help you reassess your approach to debt repayment.

The Role of Communication in Resolving Issues

Effective communication can prove to be a powerful tool when dealing with Restons Solicitors. It can help in easing the process and resolving potential issues. 

It’s better to take help from and free debt charity organisation if you feel like you can’t communicate with Restons Solicitors properly. 

These independent debt charity organisations will guide you through nicely by securing your rights and ensuring your deal with the creditors are lawful and trustworthy. 

Below are some charity debt institutes that are available for you in the UK.

1. Citizens Advice Bureau
2. Stepchange Debt Charity.
3. National Debtline
4. Payplan
5. Shelter
6. Christians Against Poverty

Reach out to them, and they will guide you through firmly.

Understanding Your Options

Dealing with Restons Solicitors doesn’t mean you’re out of options. In fact, understanding your available choices can help you manage your debt situation more effectively. 

1. The best choice is to pay off your debt if it’s possible.
2. Or try to discuss a payment plan. Disagree if they are suggesting an unaffordable payment plan.
3. Keep rejecting until they will go to court to take and CCJ order against you. On that court day, convince the court with proof of your financial situation. Surely court will help you agree with them to a much more affordable payment plan.

Let’s explore this further.

What to Do If a Repayment Agreement with Restons Solicitors Isn’t Achievable

Finding yourself in a situation where a repayment agreement with Restons Solicitors seems unachievable is stressful. 

In that case, it’s time to think about applying for a Debt Management Plan additionally if you have other debts too. Here you need to get in touch with a debt management firm. Then they will deal with all your creditors on your behalf and get approval for a single monthly payment plan. 

Here, You will pay a single instalment to the debt management firm, and they will distribute the money among all your creditors.

If You Cannot Afford to Repay Anything

Few options are available If you are not able to pay your debts in a single payment or via a payment plan to Restons Solicitors.

1. You can apply for a Debt Relief Order (DRO) If your debt amount is a considerably small amount. Your debts will be written off within 12 months if you have been approved for this order.
2. You can apply for an Individual Voluntary Arrangement (IVA) if you are not qualified for a DRO. This arrangement lasts for 5 years, and you might have to make a small monthly payment during this period. Then after 5 years, you will be completely free from debts.
3. The last thing you can do is to apply for bankruptcy. You will lose everything you own if you go through this road. Only an initial fee of £680 is required.

When Repayment Is a Financial Burden: Steps to Consider

The key to finding relief lies in the steps you choose to take next if you’re wrestling with a growing sense of financial distress due to the debt you owe Restons Solicitors. The prospect of repaying may seem impossible. 

But you could forge a path towards financial stability by piecing together a strategic approach. 

What are these steps? Let’s dive in and explore the options at your disposal.

Step 1: Acknowledge the Debt

Facing your debt head-on might sound harsh. But it’s the first crucial step towards solving the problem. Accepting the reality that you owe money to Restons Solicitors is a leap towards taking control of your financial destiny. 

But what if the size of the debt seems overwhelming?

Step 2: Understand the Magnitude of Your Debt

As they say, The devil is in the detail. Understanding exactly how much you owe Restons Solicitors is a cornerstone of formulating a debt repayment plan. This involves breaking down your debt into manageable pieces. 

But how do you do that effectively?

Step 3: Formulate a Payment Plan

Don’t let the amount you owe overburden you. Break it down into smaller and more manageable amounts that you can tackle over time. Can this method really help you navigate the looming financial pressure? 

Let’s find out.

Step 4: Prioritise Your Debt

All debts are not created equal. Prioritise your debts, placing those with the highest interest rates at the top. Paying off high-interest debt first can save you money in the long run. 

But does this approach suit everyone?

Step 5: Seek Expert Advice

Don’t hesitate to seek professional help if you find yourself stuck at any point. Reach out to a debt advisor who can provide bespoke guidance based on your unique financial situation. This is a step often overlooked. Why is it so crucial?

Step 6: Communicate with Restons Solicitors

Engage in open dialogue with Restons Solicitors. Transparent communication can pave the way for negotiating a repayment plan that fits your financial abilities. 

But what if Restons Solicitors refuse to cooperate?

Each of these steps can provide an effective way to ease the financial burden of debt repayment when executed with dedication and perseverance.

Reaching Out: Restons Solicitors Contact Information

Having the correct contact information for Restons Solicitors is vital when dealing with them. 

Address: Trinity Chambers, 800 Mandarin Court, Centre Park, Warrington, WA1 1GG
Telephone: 01925 426 100
Monday – Thursday   08:00 – 18:00
Friday   08:00 – 17:00
Website: https://www.restons.co.uk/


How Do You Deal with “Restons Solicitors” ?

Dealing with Restons Solicitors is a matter of proactive and open communication.

1. The first step is to acknowledge any correspondence from them and try to establish a repayment plan that suits your financial situation.

2. If you are struggling, consider seeking advice from a debt charity or a debt advisor.

Do Restons Send Bailiffs ?

Restons Solicitors can involve bailiffs as part of the debt recovery process only after obtaining a County Court Judgment (CCJ) against you.
Prior to this, they are likely to use other means to encourage you to repay the debt. And they cannot enter your premises or possess any of your belongings by law, as they are only a debt-collecting firm.

Can Debt Collectors Chase You After 6 Years ?

In the UK, The debt can be considered “statute barred” if there has been no contact between you and the creditor for six years and you have not acknowledged the debt in writing during this time.
This means that the debt collector might not be able to take you to court.

  • The debt still exists,
  • It affects your credit score negatively.
  • And they might continue to be getting in touch with you about it.

Is It Good to Have a Solicitor ?

Yes, it can be beneficial to have a solicitor to guide you through the debt cycle. It comes in handy, especially when you need professional advice on legal matters. 

They can 

1. Provide crucial guidance,
2. Represent you,
3. And ensure that your rights are upheld.
How Do I Sue a Solicitor in Scotland ?

You typically need to file a complaint with the Scottish Legal Complaints Commission (SLCC) to sue a solicitor in Scotland. It will be passed on to the Law Society of Scotland if your complaint relates to misconduct.

What Happens When You Ignore a Solicitors Letter in the UK ?

Particularly if it relates to a debtIgnoring, a letter from a solicitor can lead to further actions that include court proceedings. 

This can potentially result in,

1. Additionally Costs,
2. Additionally Stress,
3. And even affect your credit score.
Shop Direct Debt: What Is It ? Can a Solicitor Sue for Unpaid Fees in the UK ?

Yes, a solicitor can sue for unpaid fees in the UK. They may take legal action to recover their fees if their invoices are not paid within the agreed timeframe.

What Happens If a Solicitor Makes a Mistake in the UK ?

A solicitor could potentially face a negligence claim If they make a mistake in the UK. In some cases, the client may be entitled to compensation. 

However, the client must demonstrate that the solicitor’s mistake has led to a financial loss.

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