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Although it is possible that many people and businesses would not need to repay debts to Top Service Ltd, it is still crucial to note it as this can prevent you or your company from facing potential legal trouble. This article gives you an overall idea about Top Service debt.

Warren Marshall
Last updated on 09 July 2023
Fact Checked

Table of Contents

1. Who is Top Service Debt Ltd
2. Is Top Service Debt Ltd Legit?
3. Who are their Clients
4. Top Service Debt Ltd Review
5. Is Top Service Ltd Involved in Bailiff Duties?
6. Services offered by Top Service Debt Ltd
7. What are the possibilities of Top Service Debt taking me to court?
8. How must you handle a Top Service debt letter?
9. How to Verify the Authenticity of Your Debt Letter
10. Are you aware whether your Top Service Debt is valid or too old and invalid?
11. How to Reach Out to Top Service Ltd
12. FAQ

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Who is Top Service Debt Ltd

Top Service Debt Ltd is an organisation which works around debt collection and credit reference. They aim to help their member companies recover unpaid invoices and debts by a range of measures which includes but are not limited to the following:

  • Sending debt recovery letters
  • Threatening legal actions against the debts

Is Top Service Debt Ltd Legit?

Yes, Top Service Debt Ltd is a legitimate debt collection agency. They have registered their company number under legal name “TOP SERVICE LIMITED” since 1998 under UK’s Companies House registration number 03662973

Their Company registered address – 2-3 Regents Court, Far Moor Lane, Redditch, Worcestershire, B98 0SD. 

And their Financial Conduct Authority(FCA) registration refferemce number is 698331.

Who are their Clients,

Unlike many other debt collection companies, Top Service Debt Ltd exclusively works only with construction companies and tradespeople as its clients. If you or your company have skipped a payment to a company or a tradesperson in the construction industry, you could expect a letter from Top Service Debt Ltd.

Top Service Debt Ltd Review

Top Service Debt has received many positive and negative reviews on platforms such as Trust Pilot and Google.

Trust Pilot reviews of Top Service Debt

Top Service Debt Ltd has has managed to secure a 2.8 average review score out of 3 reviews.
Trust Pilot reviews of Top Service Debt

Here is one of the reviews mentioned on their Trust Pilot Page
Trust Pilot reviews of Top Service Debt

  • Tim Whittles has stated in Trustpilot,

Harassment, threatening letters. No attempt to clarify debt or question details of dates/times/costs.
A gang of bullying, condescending and cowardly individuals.
Date of experience: December 10, 2022

Harassment

Google Reviews of Top Service Debt

Top Service Debt Ltd has a 4.6 average review score out of 31 reviews.
Google Reviews of Top Service Debt

Here is one of the reviews mentioned on Google
Google Reviews of Top Service Debt

A Credit agency that is really helpful, with a super easy to use website.
Invaluable when deciding when and if to give new accounts credit.

  • Cheryl Lister has stated that,

 Is Top Service Ltd Involved in Bailiff Duties?

No. They are not. Many people mix up bailiffs and debt collection companies like Top Service Ltd, but there is a crucial difference. As opposed to a bailiff, Top Service Ltd. functions before a dispute reaches the court level. You can better control your relationships with them if you know their limitations.

Top Service agents can visit your home in extreme cases where they fail to get in touch with you using other methods of communication. But they are not allowed to enter your home and seize your belongings. Even you don’t require to open the door for these agents. 

But bailiffs come with a warrant from the court. Thus you have to comply with their order.

Services offered by Top Service Debt Ltd

Top Service Debt Ltd provides its clients with a broader range of services which include:

  • Tracking down the debtors
  • Requesting payments
  • Advising its members to carry out potential legal actions

What are the possibilities of Top Service Debt taking me to court?

As mentioned above, Top Service Debt would only offer its clients the idea of carrying out legal actions. Other than that, they will not take any legal action against the debtors as they do not possess ownership of the debts.

Unfortunately, we cannot guarantee what your original creditor might do after hearing from the Top Service company’s suggestions to recover the debt. 

How must you handle a Top Service debt letter?

It is common to panic when you receive a debt recovery letter from a debt collection agency like Top Service Debt Ltd, but it is crucial to stay calm and carry out some of the measures listed below.

Understand the Letter

It is necessary to understand the letter you received from Top Service Debt Ltd., although it can be challenging because it contains many jargon. Still, you may receive one simply due to you owing money.

Evaluate Your Situation

When you get the letter, take a moment to relax. Take a look at your financial status, and understand whether you can make the payment on the debt. Have you ever done business with a Top Service-affiliated company? It’s essential to evaluate where you stand right now.

Request Proof of Debt

Need help to remember to incur the debt? Is there a chance of a mistake? Then don’t be afraid to ask for evidence. You did hear correctly. You can request documentation of the debt you are invited to pay. It only takes a brief letter to Top Service to request information on the debt. Even though it’s a straightforward action, it could tip the balance in your favour.

Address Potential Issues Head-on

Top Service letters that go unanswered could cause issues. Keep in mind that in legal language, quiet often indicates authorisation. What is the best strategy to handle this, then?

Keep reading to learn more.

Respond, Don’t Ignore

It is advised to respect a debt letter from Top Service. Keep in mind that communication is your best ally in this circumstance. Write Top Service again. Reiterate your commitment to solving the problem. You may sometimes think, What if I can’t pay immediately? Write to them even in that case. Create a discussion. The alternatives at your disposal might astound you.

Possible Repayment Plans

Is the debt valid, but you can’t pay it all at once? There is an alternative for you in that case—the repayment schedules. With Top Service, you can devise a payment plan to pay the obligation in instalments. Interesting, huh? Therefore, how should one approach this?

Next, let’s examine that.

Negotiating Repayment

Contact Top Service directly to discuss a repayment strategy if you need to negotiate a repayment plan. Clearly describe your financial condition. Request a payment schedule that works with your current financial situation. It is a challenging conversation to have. 

But keep in mind that Top Service, like any firm, prefers to collect a debt gradually rather than not at all.

Legal Support

If the situation worsens, Do not hesitate to seek legal assistance. Numerous companies offer legal assistance at no charge, which can advise you on how to handle Top Service’s debt notice.

Dealing with a Top Service debt letter should be less intimidating now that you know the steps. But it’s a voyage that needs meticulous planning—looking forward to the next move? Continue reading to learn more about managing debt in the parts that follow.

How to Verify the Authenticity of Your Debt Letter

You have the right to ask Top Service debt collection service to prove the debt. Although there can be numerous ways to verify the authenticity of your debt letter, these are still some of the main ones.

  • It includes their company legal details and contact information. You can compare them with Top Service company website the verify its legitimacy.
  • You can reach out to Top Service and verify whether the letter is really came from them or not.
  • The Letter must contain relevant information about the debtor.
  • Although the letter can be aggressive, it should still not pressure you to repay

Are you aware whether your Top Service Debt is valid or too old and invalid?

At times certain debts can be too old. It is legally impossible to take potential actions against you,

1. If the debt has not been repaid over the last six years, 
2. If you did not had any communication with the original creditor within that six year period
3. And your original creditor has not gone within that six year period.

All three conditions applicable debts are chategorise under statute-barred category by the court. This means your debts are old and cannot conjugate a County Court Judgement(CCJ) to make you responsible for the debt. 

But this doesnt mean your debts will be erase from you credit history. Thus you will find hardships in the future when applying for credit cards and loans making it a negative impact for your side.

Therefore when you receive a debt letter, try to collect as much accurate information as possible before coming up with any conclusion.

How to Reach Out to Top Service Ltd

You can contact Top Service Ltd through the contact details mentioned below.

Address: Top Service Ltd, 2-3 Regents Court, Far Moor Lane, Redditch, B98 0SD
Telephone: 01527 518800
Email: helpdesk@top-service.co.uk
Website: www.top-service.co.uk/

FAQ

What is Top Service?

Top Service Ltd is a unique credit reference and debt recovery agency operating exclusively in the UK construction industry. With thousands of subscribing companies and around 6,000 branches and depots, it spans many different sectors within the construction industry.

Who does Top Service Ltd work for?

Top Service Ltd works exclusively in the construction industry. Their members comprise tradespeople and construction companies. They may send debt collection letters to suppliers in the construction industry, businesses that haven’t paid for construction work, and even individuals.

Who does Top Service Ltd work for?

Top Service Ltd works exclusively in the construction industry. Their members comprise tradespeople and construction companies. They may send debt collection letters to suppliers in the construction industry, businesses that haven’t paid for construction work, and even individuals.

Are Top Service Ltd bailiffs?

Top Service Ltd works exclusively in the construction industry. Their members comprise tradespeople and construction companies. They may send debt collection letters to suppliers in the construction industry, businesses that haven’t paid for construction work, and even individuals.

Are Top Service Ltd bailiffs? 

Top Service Ltd are not bailiffs, otherwise known as enforcement agents. They chase payments before the matter escalates to the courts. Unlike enforcement agents, who step in after a court case, Top Service Ltd cannot threaten to take away your possessions. 

If they give the impression they have such legal powers, they have overstepped their boundaries and you the right to report this illigal conduct to FCA.

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